Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent service."
Steven Mullaley
Excellent service.
7 years ago
"Fast reply and a very good service"
Daniele Nanni
Fast reply and a very good service...we had a problem with forwarder for delivery but immediately solved from UE Automation employees .
7 years ago
"Very good service and fast delivery"
majid majdi mahmoud
Very good service and fast delivery Highly recommended
7 years ago
"Ordered online"
Absolute Stainless Ltd
Ordered online, delivered a day early which was great Overall excellent service
7 years ago
"Everything great."
John Whitehouse
Everything great.
7 years ago
"trusted company"
Maria & Charmie
trusted company
7 years ago
"Helpful"
Géza Gremsperger
Helpful, fast, competent.
7 years ago
"Line down!"
Aaron Taylor
Line down! We had one of our main lines go down and my usual vendors were quoting me at least 3-4 days lead time on an obsolete part that is almost impossible to find. John Madgin was not only able to find the part, he was able to have it overnighted to us right away. Outstanding service!
7 years ago
"Very satisfied with service."
Jeff Rivers
Very satisfied with service.
7 years ago
"Good pricing"
S Jackson
Good pricing, Excellent service before and after the sale.
7 years ago
"Went above and beyond!"
Spencer
They were completely on top of everything! They went above and beyond to make sure that we were satisfied with our experience. Ordering the part we needed was simple enough, and once it was on the way, Ben and Jessica made sure that our order was delivered timely and correctly, we didn't have to worry about a thing! They also did fantastic at keeping me informed on the status of my order. Highly recommend to anyone looking for a company that makes good on their promise of customer satisfaction!
7 years ago
"I have had nothing but good…"
Loren Ouellette
I have had nothing but good experiences. Even when there is an issue, they are very quick to resolve it. I would recommend EU Automation to anyone.
7 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.