Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"CUSTOMER SERVICE SATISFACTION."
Boniface Karuru
CUSTOMER SERVICE SATISFACTION. We have had a brief business moment with EU Automation and in our opinion as a company, we found there services to be quite satisfactory. The EU Automation personnel that we dealt with displayed professional communication skills to us as customers and we would not hesitate to recommend someone else to do business with the company based on our satisfaction in that regard.
6 years ago
"Perfect communication"
Jiří Holota
Perfect communication Short delivery time
6 years ago
"EXCELLENT CUSTOMER SERVICE !!"
Hiren Kalgude
EXCELLENT CUSTOMER SERVICE !!! JULIET YOU HAVE SUPPORTED WELL IN THIS PURCHASE OF AC DRIVE TO US. THANKS AND WILL TELL FRIENDS IN BUSINESS TO LOOK FOR SPARES IN EU AUTOMATION.
6 years ago
"Your timely response"
Engr. Saheed Saula
Your timely response, good/customer follow-up of your esteem organization is great. Especially, the response and assurance during and after transactions are wonderful. Kudos to you company and looking forward for more fruitful businesses in future.
6 years ago
"Thank you for everything!"
Elena Claudia Gheorghe
Everything was perfect, thank you!
6 years ago
"Great customer service"
Paul
Great customer service! Received my order fast and the packaging was in great condition.
6 years ago
"Great service"
Zsolt Steurer
The help and service we got was excellent. Fast, reliable, efficient.
6 years ago
"excellent transaction."
Alain Marcoux
excellent transaction. fast shipping
6 years ago
"Very quick reaction on enquiries."
Dirk Dierckx
Very quick reaction on enquiries. Correct & fast delivery
6 years ago
"Parts in stock."
Ken O
Parts in stock. Multiple purchase options Great customer service Fast shipping *** What else can you ask for ***
6 years ago
"Great service"
ALAN HICKS
Great service
6 years ago
"Exact parts for "senior" equipment"
Mike Dodds
We were repairing a 20 year old machine, and were unable to secure parts from an OEM. EAU, and Marcell, were able to not only secure a parts for us on short notice, it was a dead match. We were very pleased. Superior support and service.
6 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.