Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Marcell did a great job in helping me…"

Jonathan Grills

Marcell did a great job in helping me find what I needed.

6 years ago

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"never used EU Automation before we had…Major Breakdown"

Jim McCarron

never used EU Automation before we had a major breakdown and didn't know all the specifications on the part we required these guys helped us immensely with information and issuing us with the correct parts, excellent customer service from the start and great delivery will definitely use them again.

6 years ago

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"Excellent response"

Martin Kachinovsky

Excellent response, from the quotation to the delivery.

6 years ago

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"Top Quality Supplier!"

Al S.

At first, I was very skeptical about purchasing anything from the UK simply because of the proximity to our facility. We are in Canada, so you see my concern. That being said, I have purchased many things now from UE Automation and they manage to get the correct product to our facility faster and less expensive than most of our local representatives. A very pleasant surprise in deed. Our representative has come to knows the products we use and can offer quality substitutes in the rare case where they do not have exactly what I’m looking for. This is a tremendous asset to have in my purchasing arsenal. EU Automation representatives are much more than just order takers. They are specialists. Any skepticism I had when I started placing orders with EU Automation melted away very quickly when I saw how the perform.

6 years ago

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"Quick service and product was as…"

Brian Dunn

Quick service and product was as expected

6 years ago

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"Quick service"

Ross Peterson

Quick service, reasonable prices.

6 years ago

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"Great Transaction right on time"

Mike Jones

Great Transaction right on time

6 years ago

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"Very helpful people and very rapid…"

Roger Larcombe

Very helpful people and very rapid service, brilliant and got me out of trouble on the same day that the fault happened.

6 years ago

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"Customer service was great"

Christian

Customer service was great, shipping was very quick especially since the parts were coming from Europe.

6 years ago

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"1st class service and a very quick…"

Tony Pinkster

1st class service and a very quick response. I received my parts within days of my order. Very pleased and thank you

6 years ago

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"I have a great busines relationship…"

Wellington Mukonkela

I have a great busines relationship with EU

6 years ago

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"Fast delivery"

Allan Hottovy

Fast delivery

6 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.