Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Great job as well as support"
Daniel Collins
Great job as well as support Thank you
6 years ago
"Great customer service."
Nick Richardson
After a problem with the first unit we received from EU Automation they were good to their word that we would have a replacement unit by our deadline. Customer service was excellent.
6 years ago
"Schneller Support und faire Preise."
H.NBAG
Schneller Support und faire Preise. Geht nicht , gibt´s nicht. Einfach Top. Fast support and fair prices. There is no such thing as impossible. Simply top.
6 years ago
"Brilliant team who provide excellent…"
Kat Silverthorne-Shaw
Brilliant team who provide excellent communication and service. Provided exactly what we need.
6 years ago
"Quick"
Joseph Bailey
Had an obscure part in stock and ready to ship. Came quickly with no issues.
6 years ago
"EU Automation was great"
Debbie Moretti
EU Automation was great, the product was good quality and on-time delivery.
6 years ago
"Good people to work with"
Mary Lucas
Good people to work with. They are always helpful finding parts at a fair price. My quote request are turned around in a timely manner.
6 years ago
"fast service"
Jeremiah Davies
The part was exactly what was advertised.
6 years ago
"Professional team"
Tamer El Sadany
Professional team
6 years ago
"Job done with professionalism"
Cristian Vințeleriu
Job done with professionalism, fast too.
6 years ago
"Great service and follow-up"
Aidan Power
Great service and follow-up. Part delivered super fast. Machine back up and running in less than 2 days as I missed the cut-off for next-day international delivery. They did everthing they could to get the part to me in a timely manner
6 years ago
"Excellent customer service"
Donna Montoya
Excellent customer service! Prompt shipping. My emails were answered quickly and I never received an automated response, it's always been an actual person.
6 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.