Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent communication"
Libor Kuřil
Excellent communication, and excellent delivery date.
6 years ago
"Good customer service and deliver in…"
Herman Sawatsky
Good customer service and deliver in time
6 years ago
"Surprised how prompt they are"
Bogdan Toma
I was surprised how prompt they gave me the information I need. Friendly people. Thank you mr.Olariu!
6 years ago
"Awesome service"
Karen Parrott
Awesome service, great price, quick delivery, even when coming from Germany or the UK. I will definitely order from you again!
6 years ago
"Quick answers"
Nick Anderson
Quick answers, good prices, friendly people.
6 years ago
"Hello,"
Filip Planieta
Hello, thank you for HELP. It was very speed and professional
6 years ago
"Excellent service and communication"
customer
Excellent service and communication, really pulled us out of a hole at the last minute. Looking forward to continue a new relationship with James Hunter, he puts a lot of work into getting quotes and doing what ever he can to help. Thanks James
6 years ago
"Staff was friendly and knowledgeable…"
Jose Napoles
Staff was friendly and knowledgeable easy to work with.
6 years ago
"Great prices thanks"
Tim A Tagel
Great prices thanks. Great working with Marcell
6 years ago
"Quick response"
Carmen Martin
Quick response, was able to ship our order when we needed. Great customer service.
6 years ago
"Very pleasant to work with."
Tony Pinto
Very pleasant to work with.
6 years ago
"Excellent service all round"
John Pooley
Excellent service all round. From 1st phone call to EU Automation regarding a replacement unit for our machine to a quick delivery, service was brilliant. Very helpful people on the phone and with information on e-mails, delivery was arranged and arrived 1 day earlier than expexted. Can not praise company high enough, will be using them again.
6 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.