Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"A golden partnership"

Patrick Howard

I have had a very enjoyable experience working with John Madgin and the EU Automation team. Whenever we need quotation on items no longer carried by Siemens or better discounts, the EUA team has always come through. I look forward to helping generate more business for your company and value our partnership with you. Excellent service. 5-stars indeed!

6 years ago

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"Excellent service!"

DM

Excellent service!

6 years ago

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"Incredible service."

Merlin Waechter

Delivered an obsolete part from Europe in 3 business days. Maker of air compressor in 2 weeks sent wrong part twice. They never were able to obtain correct part for their product. Your customer service is excellent.

6 years ago

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"ENBT"

Kevin Schuurman

Card arrived very quickly and in excellent condition

6 years ago

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"thanks for getting the part to me fast!"

Arla Lowey

thanks for getting the part to me fast!

6 years ago

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"Excellent customer service experience"

Wafi Ksiri

Excellent customer service experience quick and quality response arrived on time

6 years ago

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"They can find a seemingly impossible…"

Kamil Kmínek

They can find a seemingly impossible things.

6 years ago

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"REALLY PROFESSIONAL TEAM WITH FRIENDLY…"

Sunny Mathew

REALLY PROFESSIONAL TEAM WITH FRIENDLY APPROACH. GOOD PRICE AND GUARANTEED DELIVERY IN TIME.

6 years ago

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"Friendly professional staff"

Jason

Friendly professional staff. excellent communication and updates on order. Fast service. Would purchase from them again.

6 years ago

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"Jo is my main contact and she…"

Evan Tenkku

Jo is my main contact and she absolutely exceeded my expectations AGAIN. She got me out of a pinch by getting me my motor quoted, ordered, and delivered within one day. Saving me a ton of downtime money. Your value to us is unimaginable.

6 years ago

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"Great service and easy returns"

Bonnie Irish

Great service and easy returns

6 years ago

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"Good price and delivery"

Allan Dolney

Good price and delivery

6 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.