Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Fast and Effective"
DAVID DUQUETTE
As usual, they are fast and effective. They make finding hard to get stuff look easy.
6 years ago
"Excellent customer service"
Salvador Diaz
Excellent customer service! Delivery date on time as promised!
6 years ago
"even after i clearly ordered the wrong…"
Robert Randolph
even after i clearly ordered the wrong product you were willing to take it back
6 years ago
"appreciation"
Catalin Goia
Very good collaboration
6 years ago
"Everything went smoothly"
PR
Everything went smoothly
6 years ago
"To the best of our recollection"
Anthony Fields
To the best of our recollection our current and every previous experience has been excellent - communication very good - delivery very good
6 years ago
"very good customer service"
Uriel Lopez
very good customer service
6 years ago
"Amazing service"
Gilma Rodriguez
Amazing service, quick, accurate, on-time always. Patrick is amazing!
6 years ago
"Excellent service"
Phil Watson
Excellent service. They handled a complicated purchase the best way possible. I'll definitely use them again. Marcell Randall was my contact and he went above and beyond for me.
6 years ago
"Great customer care"
Bence Farkas
The contact person was very helpful, I got quotations and replies really quickly. He advised me multiple options so it was easy to choose. We got great discounts also. I am very satisfied.
6 years ago
"Excellent service and communication !"
Demetrio Montalvo
Excellent service and communication !
6 years ago
"A+++"
Jason Walsh
A+++ perfect
6 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.