Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"We are very satisfied with the service of European Automation Ltd."
Tamara Leonenko
We are very satisfied with the service of European Automation Ltd. All our orders have been always processed without any delay and in time. European Automation Ltd is the reliable business partner of our company.
6 years ago
"EU Automation and especially Maria…"
Dean Harper
EU Automation and especially Maria Fuentes and Holly Austin have been awesome to work with. Very fast response time and the level of service and customer care have been some of the best in the industry!
6 years ago
"Excellent service from reception until…"
Fabrizio Lupi
Excellent service from reception until delivery . Excellent support and kindness from all people we contacted .
6 years ago
"great service"
DP
great service, definitively great to have you as one of our best partners
6 years ago
"GREAT RESPONSE WITH CONTINOUS UPDATE"
Raghul Naga
GREAT RESPONSE WITH CONTINOUS UPDATE
6 years ago
"Very good service"
Sven
Very quick and helpful.
6 years ago
"Jessica Barker and Matthew O'Toole are the absolute best !!!"
Brianna Kunz
Jessica Barker and Matthew O'Toole are the absolute best !!!
6 years ago
"Outstanding Customer Service"
Dave Reynolds
I would like to personally thank John Madgin and Jessica Barker for their Outstanding Customer Service. I always receive prompt responses to my requests and because of all their efforts we are able to win new business!!! I receive the goods that I ordered when they say I will which is also a kudos to the shipping department as well. Keep up the great work and Stay Safe. :)
6 years ago
"Very good and personal service"
M. K.
Very good and personal service. Definitely one of our best suppliers.
6 years ago
"We like very much to deal with EU…"
Sunny Mathew
We like very much to deal with EU Automation, because of the ingenuity and healthy relation of EU team. We really appreciate Melodie and Katerina for doing excellent service.
6 years ago
"quick delivery"
James Adger
quick delivery. Easy installation. excellent service.
6 years ago
"Very good service in every way."
Paul Firnschild
Very good service in every way.
6 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.