Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Hello Tamara,"
Dan McGee
Hello Tamara, Thank you for the follow up, part arrived quickly, and in excellent condition. I have been impressed with every aspect of the purchasing process related to EU Automation, from the initial quote, to the arrival of the shipment! I have stated previously, I wish all the domestic orders we process, could go as smoothly, and quickly as our orders with EUA. Your efficiency, knowledge of product, and customer service is unsurpassed! I do not usually write reviews as positive as this one, but with EU Automation I find it necessary! Regards, Dan Attn: Trust Pilot: I have attached my original response to Tamara Paparoni's customer follow up regarding my order. As stated, I am very impressed with all facets of EU Automation's order process, and their personnel!
6 years ago
"We are very happy with the diligence"
Gilma Rodriguez
We are very happy with the diligence, efficiency, and the excellent service that Patrick and Hannah provide to us. Great job!
6 years ago
"Many thanks for the great support!"
R.
Many thanks for the great support!
6 years ago
"Great service and responsiveness"
mark.vergari
Great service and responsiveness
6 years ago
"purchase and delivery of the Unidrive"
Bobby Moorefield
Everything from price to delivery was great and fast. Very good job.
6 years ago
"Tamara Paparoni is very quick to…"
Julie Cunningham
Tamara Paparoni is very quick to respond and is extremly friendly. Jenie Danton is very flexible with her time and is very attentive to our needs.
6 years ago
"Excellent Service & Great Value for Money"
customer
EU Automation is a new supplier for us and the service is excellent. EU Automation keep in contact when I have an urgent order which is extremely important, as I don't need to chase them. Price wise, EU Automation are coming in cheaper than most of their competitors (I always purchase new parts). Great Service, Great Communication, Great Lead Times. Thanks very much.
6 years ago
"Very satisfied"
Jindra Fürst
Perfect communication, fast delivery.
6 years ago
"They had what I needed"
Tim
They had what I needed! Fast service!
6 years ago
"Excellent service and professional…"
Jordi
Excellent service and professional atention of Rita Colombo and Fabiana Garcia.
6 years ago
"Thank you very much for your quick and…"
Roman
Thank you very much for your quick and efficient job. Thank you to Ferenc Nagy and Jasmin Lawler. Best regards, Roman Salata
6 years ago
"Verry Good"
Ion Tirca
Verry Good transaction
6 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.