Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"great customer service"
David Vessels
It was nothing but great service from the time I emailed to the time I received my order Thanks to everyone and keep up the great service
6 years ago
"Thanks for your support"
Kcg 2008
Thanks for your support
6 years ago
"Quick response & great work !!"
Kiran Rajasekhar
Quick response & great work !!
6 years ago
"Thanks for your services"
Haktan
Thanks for your services
6 years ago
"Thanks"
JC
European Automation is a company that is a pleasure to deal with. They always resolve hard to source items.One of their biggest assets is the customer service and sales team (Mark & Tamara), very friendly and knowledgeable.
6 years ago
"always easy to deal with and has good…"
RANDALL RICHARDSON
always easy to deal with and has good pricing and delivery last order I was working with Tamara Paparoni
6 years ago
"Great Team!"
Robin Cooper
John Madgin and Jessica Barker always provide outstanding service. Great quality items, quick responses, and fast turnaround time. i would absolutely recommend them to anyone.
6 years ago
"Excellent"
A. C.
Great company with lots of experiences. Very helpful staff and fast delivery.
6 years ago
"Since I start dealing with EU…"
Abu Ali
Since I start dealing with EU Automation till today , first I dealt with Helia till todays dealing with Giulia and Ismail, such a dedicated team work and professional issues handing , I really admire you, all of you. Have a nice day,
6 years ago
"Quick and communicative"
Dan
I couldn't possibly expect better help than I got from Caroline and Camilla when I was in a hurry to find missing parts to be able to start up a newly build factory. Thanks! Eller ska jag säga tusen tack? :-) And last but not least by any means: a huge thank you to Larisa for working wonders with the postal carrier in Sweden who wasn’t very particular with fast delivery’s at first, but guess what? The delivery was on site on time!
6 years ago
"Very responsive"
Kyle Threndyle
Stuart was great to work with. Very responsive and helped us get a machine back up and running by sourcing an obsolete linear encoder and getting it to us in a short time.
6 years ago
"Excelent service and personel atention"
Victor
Excelent service and personel atention
6 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.