Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Great customer service!"

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Jo Piech was awesome to work with from requesting the quote to receiving the product! She was a huge help while placing the order and followed up after to ensure the product provided was up to par.

6 years ago

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"Excellent Company!"

Stephen Morgan

Great People on the phone. Honest. Quality Service, fast shipping and will definitely use in the future.!!

6 years ago

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"Reliable, Fast, Cost Effective"

Austin Brown

The team at EU Automation always provides quick, reliable service in times of our desperate needs for parts. Quite often we are in a break down situation and can have parts in 24-48 hours. They follow up on orders, shipments, tracking and returns with great detail. Along with all of this they provide competitive prices for new, used, and refurbished items across many product categories both current and obsolete.

6 years ago

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"We were glad everithing with this…"

Gábor Molnár

We were glad everithing with this order. Thanks!

6 years ago

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"Good service."

Edwin Rietman

Good service.

6 years ago

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"lenze"

Michal Jál

speed and good communication

6 years ago

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"Perfection"

Al Mosher

The order, transaction, and delivery was perfectly executed.

6 years ago

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"Very fast and accurate"

Eddie Shannon

Very fast and accurate, Thanks!

6 years ago

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"Thank You."

Ismail Taskaya

EU accepted all our rules. Also lots of goods are cheaper.

6 years ago

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"Best service ever!"

Stephane Gilbert

Best service ever!

6 years ago

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"I am satisfied with your work."

Richard

I am satisfied with your work.

6 years ago

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"The Siemens S7-200 32 input/ 32 output…"

Norbert Mühlbauer

The Siemens S7-200 32 input/ 32 output card on time arrivaled. Thenks Best regards: Norbert Mühlbauer

6 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.