Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

Trustpilot rating Trustpilot logo

"Fantastic experience ,the staff was…"

Christopher Wood

Fantastic experience ,the staff was well informed and very accommodating.

6 years ago

Trustpilot rating Trustpilot logo

"It is a Good Company"

Renan Freitas

It is a Good Company, with Good People.

6 years ago

Trustpilot rating Trustpilot logo

"Excellent customer service"

Alexandru Nechita

EU Automation fulfilled all requests we had. It's very comfortable to have a business partner like EU Automation.

6 years ago

Trustpilot rating Trustpilot logo

"Great Customer Service"

Ronald Hockman

Great customer service! Had a hard to find part we needed and replied promptly when inquired about. Fast shipping as well. Very friendly & helpful. Thank you!!

6 years ago

Trustpilot rating Trustpilot logo

"Provided exactly what I asked for…"

Archie Mullins

Provided exactly what I asked for quickly. Fair price and courteous support.

6 years ago

Trustpilot rating Trustpilot logo

"Patrick Losure, Best Account Manager 2018, 2019"

Bill Ware

Best Account Manage - 2018, 2019. Patrick Losure. I think he should train all account managers.

6 years ago

Trustpilot rating Trustpilot logo

"Excelent colaboration !"

Ciprian Bratu

Excelent colaboration !

6 years ago

Trustpilot rating Trustpilot logo

"I have been and continue to be…"

Chris Warner

I have been and continue to be satisfied with the service from EU Automation

6 years ago

Trustpilot rating Trustpilot logo

"EU Automation is best price and faster…"

Eng.Nabil Mohammed

EU Automation is best price and faster delivery

6 years ago

Trustpilot rating Trustpilot logo

"I just happened across this company…"

Kelly Burroughs

I just happened across this company when searching for a part and it had to be a God thing because they had my part which nobody else could find. Alex was a dream to work with and they even checked back to make sure the part was what our customer needed and that everyone was satisfied. I will definitely move EU Automation to the top of my list when needing parts and will be recommending them to others!!!!

6 years ago

Trustpilot rating Trustpilot logo

"Thank you to everyone at EU Automation…"

Bob

Thank you to everyone at EU Automation for your help and assistance recently in helping us out with urgent / long lead parts. Your help in sourcing these items and sending them on to our sub-contractor has been greatly appreciated. Please accept our thanks and keep up the good work!

6 years ago

Trustpilot rating Trustpilot logo

"Best support in sale and shipping !"

Paolo R.

Best support in sale and shipping !

6 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

Winona logo

Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.