Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Everything has been great from communication to items received."
Tony
The reps have always been very helpful with quoting and getting items delivered to us in a timely manner. The pricing, purchase options and warranties are better than others companies I have purchased from. The customer care has been excellent with following up to make sure that we are satisfied and the items have worked as expected. I look forward to doing business with them in the future.
6 years ago
"Fast delivery and stand by the warranty."
Bill Moore
Fast delivery and stand by the warranty.
6 years ago
"Excellent service"
Mike Cole
Excellent service. Literally no worries as they say.
6 years ago
"Megan and Tamara were a big help in…"
Crystal Foskey
Megan and Tamara were a big help in help our company get a part that we need. The customer service that I experienced was went well beyond what i expected. I look forward to doing more business with them in the future
6 years ago
"Very satisfied"
David Jacobs
Very very satisfied
6 years ago
"Helpful and professional"
Fred Dasilva
Helpful and professional, will definitely purchase from again.
6 years ago
"First time we have used EU…"
Martin Howroyd
First time we have used EU Automation... Excellent communication and helpful customer service with a speedy delivery.
6 years ago
"Very Good"
Pavel Niebauer
Mr Walker call with me and inform me. Good information. All is good. Very seriously. Thank You
6 years ago
"Very good customer service"
Denise Boutell
Very good customer service, very helpful
6 years ago
"Daniel Z is always on top of the game"
Edwin Trujillo
Daniel Z is always on top of the game, excellent customer service
7 years ago
"Very professional service"
Kenny Brown
Very professional service
7 years ago
"Eu Automation is an excellent source…"
Michele Hosmer
Eu Automation is an excellent source for me. They make my job so much easier with their customer service.
7 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.