Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"From the first phone call to getting…"

Eileen Barrett

From the first phone call to getting the item I ordered, EU Automation were very helpful, informative. They kept me informed of every step from the minute I sent in the purchase order, until I got delivery. I would totally recommend EU Automation.

7 years ago

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"I’m very happy with service"

Sarbjit Singh

I’m very happy with service

7 years ago

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"Very good service."

FELIPE Moreno

Very good service.

7 years ago

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"Excellent service"

Massimo Taramelli

Excellent service. I received all the help I needed and everyone is very kind and polite. They really have an excellent team too. regards. Massimiliano

7 years ago

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"Very Impressed"

Jasmine

A brilliant first experience with EU Automation. I had a very last minute requirement that was impossible to meet by every other company I had tried. However, thanks to Richard on the instant chat and then Kathryn via email and phone I was able to get this part the next day by 10am! Thanks again!

7 years ago

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"Working with EU Automation was a great…"

Pamela Ogle

Working with EU Automation was a great experience prompt delivery excellent service and goods in good working condition I would recommend them to anyone Thank you EU 👌

7 years ago

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"Great people and great service!"

Todd Germick

Great people and great service!

7 years ago

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"From Winpack"

Juan San Martin

Very good. Follow this way.

7 years ago

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"Excellent service"

Dinorah Enriquez.

Excellent service. I received all the help I needed and everyone is very kind and polite. They really have an excellent team too.

7 years ago

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"Thank you for your great service :) :)"

Carol Moates

Thank you for your great service :) :), communication is excellent through the whole process, another reason to keep using you as our preferred supplier.

7 years ago

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"Great company to deal with"

Michelle Lightner

Great company to deal with, super fast replies. Very helpful and friendly!

7 years ago

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"Part delivered on time as promised"

Amin Tanjil

Part delivered on time as promised. Impressed. Will order again.

7 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.