Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Holly and the EU staff were a real…"

Terence Hessom

Holly and the EU staff were a real pleasure to deal with. Product and service was as expected or better.

7 years ago

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"Great service and products"

Bill

Great service and products. Very helpful on the phone!

7 years ago

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"I would recommend this company to…"

Melanie Dunn

I would recommend this company to anyone. Quick response to email great customer services. Very compatible prices.

7 years ago

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"Excellent knowledge"

Jeff Ezell

Excellent knowledge, service, pricing, shipping, communications...just all around pleasant experience! Would highly recommend to anyone who is especially needing those hard to find European branded electrical items!

7 years ago

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"Thanks to Alex and Kathryn they dealt…"

Micheal Carroll

Thanks to Alex and Kathryn they dealt with my order with the utmost professionalism and prompt delivery. I would have no problem recommending your company and will definitely be using them again . Keep up the great work

7 years ago

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"Excellent and fast service"

Hiram Medellin

Excellent and fast service

7 years ago

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"Great Service"

Oluseye Ifeoluwa

EU Automation offers an excellent communication, prompt delivery and original products. I am satisfied.

7 years ago

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"Great service"

Bob

Great service

7 years ago

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"5/5!"

Alvin

Their customer service from start to finish is of a different league. It doesn't stop when you receive your product. They will even email and call you after to see if everything is fine and if you are satisfied with the item/s that you received.

7 years ago

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"Fast supply of good part"

Steven Rigole

Fast supply of good part

7 years ago

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"Claudia Jarret and Kevin Lopez are…"

Richard Aichele

Claudia Jarret and Kevin Lopez are outstanding business contacts to work with. They are knowledgeable, and extremely helpful in securing us the best pricing and deliveries possible. They are always courteous and professional. Their 'follow-up' and responses to issues are alway prompt and 'spot on'. Great people to work with. Doing business with them is always conducted in a friendly and warm atmosphere. It is as if they are extension of our own company.

7 years ago

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"Excellent !!"

Graham Davies

Excellent customer service coupled with highly competitive pricing. Says it all really.

7 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.