Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Saved the day"
Mark
They had exactly what I needed to keep my obsolete soft start going. Reasonably priced and promptly delivered. I’ll use EUAutomation again
7 years ago
"Excellent easy to work with"
William J Faia
Excellent easy to work with
7 years ago
"Prompt service"
Mr Keith Baines
Prompt service, great delivery! Helpful staff.
7 years ago
"Really nice!!!"
Semun Acar
Communication was good from start to finish. can't complain about anything at all, everything was perfect. will definitely buy more from EU Automation
7 years ago
"great Experience"
Emeka Ogbonnaya
Good came in at good time, was very well packaged to prevent damage. EU Automation also have a great customer service.
7 years ago
"I requested a quote and ETA on a…"
Robert Thomas
I requested a quote and ETA on a specific Lenze Drive. I received a quick response and was able to get my drive within a few days.
7 years ago
"Very quick response time and great…"
Justin Cano
Very quick response time and great prices.
7 years ago
"Great team from start to finish"
Paul Kelly
Great team from start to finish. Better communications than I'm used to and very willing to sort any issues out. Overall a great result and would definitely recommend this company. I'll use again without a second thought
7 years ago
"Excellent service from start to finish"
Trevor Cook
Excellent service from start to finish, communication outstanding
7 years ago
"Excellent customer service!!"
Dean Walker
Excellent customer service!!
7 years ago
"Szigetvár"
Melitta Venicz
I am pleased with the company because they were in my help.
7 years ago
"Great response time and followup"
Andres Gonzalez
Great response time and followup
7 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.