Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"great service"
Gracias
Always very prompt, very good pricing and lead time, great communication and professional.
7 years ago
"EU Automation = Quick response and great customer service"
Peter H.
Our sales and service representative Thomas Higgins is very good. He understands customer requirements and processes quickly and diligently. Highly recommended. After purchase we received the spare servo motor within the allocated time window. The servo motor was as described and we are pleased with the transaction. EU Automation and Thomas Higgins take pride in customer satisfaction and prompt service, selling great products for a great price. Highly recommended for your machine building and machine maintenance needs = quick response and fast service. *****
7 years ago
"Everything went smoothly & correctly…"
DELTA ELECTRIC
Everything went smoothly & correctly from start to finish. Easy to get a quote, ordering was simple & delivered as promised.
7 years ago
"Client Service is excellent"
Orlando Nunez
Client Service is excellent, we imported a piece, and it arrived as expected, and in the best conditions.
7 years ago
"Excellent service,from Start to end and…"
Arif Thakore
Excellent service,from Start to end and I received goods on time. Many thanks sales and distribution team!
7 years ago
"I was very happy with my experience…"
Tiffany Smallman
I was very happy with my experience from the beginning to the end. They wanted to make sure I was satisfied with my order, so they followed up with me after receiving the order. Jeremy was very helpful with any questions I had. I would definitely come back to them again.
7 years ago
"Excellent Communication"
John
I would highly recommend EU Automation to anyone. Their continuous communication was second to none.
7 years ago
"excellent service,from start to end,am…"
Arif Thakore
excellent service,from start to end,am very happy with all of the sales team,very coorporative!please keep it up!
7 years ago
"Great service by Sales and customer…"
Goodturn
Great service by Sales and customer service. Very helpful. Great delivery. Would definitely use this company again and would recommend.
7 years ago
"I am pleased with the attention to…"
Patrick Howard
I am pleased with the attention to detail that EU Automation offers. It makes the customer feel important and that they matter. When spending money, this is a major, major plus. Service is very courteous and I enjoyed doing business with EUA.
7 years ago
"Outstanding skill in locating used…"
Warren Booth
Outstanding skill in locating used European parts in my case even obsolete parts and quick service, the experience was good and effective start to finish Shane Booth
7 years ago
"Very Professional"
Ron Brockner
Very Professional. Quick shipment. Great follow up!
7 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.