Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Everything went smooth"

Armando Anchondo

Everything went smooth, I appreciate the great customer service.

5 years ago

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"Another fine job"

Mike Dodds

Once again EUA has been our go-to-people. We needed a Siemens part for a 12 year old machine. Our contact managed to source the part, and it was a direct match. Not easy to do on older equipment. This is our third experience with EUA and their fine staff, and they are 3 for 3. Thanks for making us look good as well.

5 years ago

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"Quick and helpful"

Atholl Industrial Solutions

Quick and helpful. Atholl Industrial Solutions

5 years ago

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"Ok good"

Michele Virelli

Ok la ditta è disponibile sia come prodotti che assistenza post vendita

6 years ago

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"Fast and responsible"

Jrb Hiplex

Fast and responsible. Very satisfied

6 years ago

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"There is no doubt"

Thomas Sehested

There is no doubt, I'll do business with them again.

6 years ago

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"Product arrived as described"

Pat Silvestro

Product arrived as described, worked great, good price and interaction with vendor superb!

6 years ago

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"5 star"

Wassim Khatib

5 star fast reliable honest good

6 years ago

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"Perfect service"

Luigi Ferraro

Perfect service. Fast delivery times and impeccable after sales service.I think we'll be back to buy.

6 years ago

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"professional cooperation"

Lenka F.

We hade inquired a spare part, we paid the part, we got the part. Everything went fast and smooth.

6 years ago

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"Impressed by Benjamin Franks & EU Automation!"

Bert Mcmanus

Being US based, I had never heard of EU Automation but found them through an online search for a part I needed very quickly... after requesting a quote, I was contacted by Benjamin Franks who was able to work out the details and once I ordered the part it was delivered as promised. Throughout the process I was impressed by Mr. Franks' professionalism and follow-through... I will be forwarding a list of other parts for him to quote on as he and EU Automation have proven very impressive so far!

6 years ago

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"Omron CQM1-TC102 replacement."

James K.

I needed a omron CQM1-TC102 replacement unit. They are very hard to come by. Because they are obsolete. But EU Automation. Helped me out and sourced me a unit In 48 hour's . Very friendly and professional staff. Good costumer service .

6 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.