Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Product "

Giuseppe Belmonte

Good service

1 year ago

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"The parts I was looking for were in…"

Michael Pierce

The parts I was looking for were in stock and at the best price I found anywhere. I received a prompt response on my request for a quote providing lead time and price. Delivery was fast, even with the parts coming from Europe.

1 year ago

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"Fast shipping"

Nicolas Bedard

Fast shipping, great customer service! Thanks

1 year ago

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"Very good service"

최시한 Choi SiHan

Very good service

1 year ago

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"They always satisfied me."

Kamil Kmínek

The price offer is created in a short time and usually contains multiple solution options so that the customer can choose the one that suits him best. When communicating by phone, I appreciate a native speaker in my language - Czech.

1 year ago

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"Quick delivery and Great Customer…"

Walt Agnolutto

Quick delivery and Great Customer Service

1 year ago

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"Breaker The order came in on time and was…"

Danny McGee

The order came in on time and was correct

1 year ago

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"Efficient and reliable Supplier"

Bandula

EU Automation has been an excellent partner — consistently cooperative, supportive, reliable, and efficient in supplying quality electrical items. Their prompt service and dependable communication make them a trusted and valued supplier. Special thanks to Mr. Darren Ng and Ms. Celine Wong for their great cooperation and support. Highly recommended.

1 year ago

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"Great Service"

MARISOL

Great customer service and stocking parts

1 year ago

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"A great service and professionality"

barbara polvanesi

A great service and professionality. We really appreciate competence and kind service of Francesco Scotti, who was our referent in order to delivery a very important item for us. Thank you very much!

1 year ago

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"The sales rep was extremely diligent…"

Saul .

The sales rep was extremely diligent and friendly.

1 year ago

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"Good service"

Vanessa Girard

Good service, Fast Delivery, fast answer by customer services.

1 year ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.