Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent Service"
Derrick J Borup
Received quote very quickly as well as the product once ordered. Excellent service and communication.
9 months ago
"trustworthy seller with fast reaction!"
Michael Mühlberger
supplier is very helpful to find the best solution to sell the parts. We've paid in advance and everything went well. this was not the first time we've bought parts and will not be the last! gladly again
10 months ago
"price and leadtime are excelent!"
Han Jeong-hoon 한정훈
price and leadtime are excelent!
10 months ago
"Really supportive and reliable "
Rumesh Asaka
Really supportive and provide quotations so quickly for the item requested if they have available. Also reliable supplier.
10 months ago
"The sales rep responded quickly to my…"
JB
The sales rep responded quickly to my email. We were able to get what I needed and shipped and I received my item in less than two weeks since it was in stock. Great company to work with and I will be ordering from them again for this particular brand.
10 months ago
"Delivered accurately and as promised"
Kaye Sanderson
Overall great experience, from the ordering process to the communication, and through the timely delivery process, as promised.
10 months ago
"great communication and fast service…"
Bill Dibs
great communication and fast service thank you
10 months ago
"The only negative is having to request…"
Mike
The only negative is having to request a quote instead of pulling it up on the Website. Besides that, I am pleased with Service and communications.
10 months ago
"Erica did a fantastic job and kept me…"
KENNETH KING
Erica did a fantastic job and kept me informed during the entire ordering process.
10 months ago
"Staff is knowledgeable and very helpful"
Sergio Allelo
Staff is knowledgeable and very helpful
10 months ago
"Very fast response"
Carlos Pellicer
Very fast response, very professional, great costumer service.
11 months ago
"Experience was overall poitive"
Cliff Mahaffey
Experience was overall poitive - customer service was great and very helpful, items shipped as promised
11 months ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.