Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"nice smooth transaction"
gemma
Great company to deal with. Georgia was brilliant. sourced the product i needed quickly and was dispatched in good time. will be using them much more in the future due to them being reliable. communication was efficient too which helps when working in a high pressure establishment. made the purchase stress free! thanks
5 months ago
"Account Manager taking care of business"
Anthony DeSouza
Anngeline Horejsi has been extremely helpful and proactive in providing quotes and availability for all questions and concerns.
6 months ago
"all perfect"
Michael Handel
all perfect
6 months ago
"Great company to do business with."
Min Industries
Great company to do business with.
6 months ago
"Online Order"
Canaan Gary
Anngeline Horejsi helped me out with my needs. She responded quickly and was able to assist with everything I needed. I would highly recommend!
6 months ago
"EU Automation & John Madgin always…"
Rudy
EU Automation & John Madgin always provide the best customer service. Every time I reach out I know I am getting the most professional and helpful support in this industry.
7 months ago
"Fantastic speed on quotations"
piddrik
Fantastic speed on quotations. Fast and accurate delivery. Getting mail when delivery is sent and when its delivered.
7 months ago
"direct"
Eric Hazenberg
direct contact and just in time delivery
7 months ago
"Thomas Higgins very helpful over the…"
Rory
Thomas Higgins very helpful over the phone with this order.
7 months ago
"Top service"
Francesco Innocenti
Top service, we found three Siemense elements we were looginf for, serious, professional,fast, good people, thank you Graziano, thnks EU Automation
8 months ago
"Happy With Service"
Electronic Customer
EU Automation answered their phone, and gave advice as needed. The product came quickly. Very happy with their service.
8 months ago
"Excellent Team and Service"
Luca
I had an excellent experience with the team — professional, responsive and precise in every detail. Highly recommended partner!
8 months ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.