Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Experience was overall poitive"
Cliff Mahaffey
Experience was overall poitive - customer service was great and very helpful, items shipped as promised
11 months ago
"Very satisfied"
Hwang Yoon Gil 황윤길
There was a minor issue with the delivery, but I am very satisfied with the way it was handled.
11 months ago
"They are always helpful with any parts…"
Tina Knight
They are always helpful with any parts we are looking for. Always get answers to questions back quickly. Easy ordering, and timely deliveries.
11 months ago
"Great support, very fast response."
Codrel Solomon
Great support, very fast quoting, many options to choose from.
11 months ago
"Excellent Service"
D.Dubinizki
Excellent Service, solution oriented and very fast!
11 months ago
"Kevin does an excellent job!"
Linda Myers
Kevin does an excellent job!
1 year ago
"The sales rep is very fast in responds…"
Cecilia
The sales rep is very fast in responds and able to quote efficiently with the correct parts required. Pricing wise reasonable and the lead time is short. Will continue to support EU Automation. Thanks.
1 year ago
" John amazing customer service "
Olivia
I have worked with John Midgin each time my company needs drives repaired or even motors. He is amazing and goes above and beyond to help you with your needs. I dealt with a lot of reps and he is by far the best customer service I have ever had
1 year ago
"RAPIDITÀ ED EFFICIENZA"
Giuseppe L. B.
RAPIDITÀ ED EFFICIENZA
1 year ago
"Brilliant Supplier"
Charlie
Brilliant Supplier The team always work hard to give as many options as possible of the best price.
1 year ago
"Great Services"
Peter Lin
Professional customer's service to help me looking for the obsolete parts, and delivery on time. Great job!
1 year ago
"bra service."
Brayan Grueso
bra service.
1 year ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.