Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"I hope to thank EU automation specially…"

Eslam Youssef

I hope to thank EU automation specially Helia for all great support for handling my spear parts requirements thanks EU and Thanks Helia

8 years ago

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"Very professional and excellent support"

Magued Shafik

With the professional, accurate, and prompt response of Mrs. Helia I found the rare automation parts I needed. Parts are shipped and delivered on time. Thank you Helia for the excellent support.

8 years ago

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"EXCELLENT SERVICE FROM EU AUTOMATION"

EDWARD SALIBA

Ms. Helia provides us excellent support with quick response. I like very much to do business with EU because of her excellent support and help to us.She is very friendly, competent and professional. In short I love so much to place all my orders through her alone.

8 years ago

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"Helia is a professional sales force."

charbel Khalil

Helia is a professional sales force. she is never late in replying her messages , and always following up on her quotations. her follow up is close and she always make sure to deliver. thank you

8 years ago

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"Best Service at all Time by EU Automation"

Haq Nawaz

Well, to be very honest.. we had great experience to deal with EU Automation, the staff is cooperative, understanding and after sale service.

8 years ago

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"To Mrs Helia"

Işıl Maydos

To Mrs. Helia Totunsar; This project is so valuable that your contributions can not fit here. Thank you for your successful work.I thank you for your extraordinary efforts, your ownership and your leadership in the project we are conducting.we re really greatfull to you and your company

8 years ago

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"finally I found a supplier who can…"

Abdulkhaliq Mirza

finally I found a supplier who can provide me the obsolete items, moreover the feedback is very quick with absolutely reasonable prices.

8 years ago

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"total satisfaction - Mircea Iacomi - Technosteel Iasi Romania"

Mircea Iacomi

I very much appreciate the quality of the item I bought and the fast delivery.

8 years ago

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"Real good and friendship service"

Markku Huotari

Real good and friendly service. Competent and professional knowledge of technical products helps forward things. Fast and precise response. Good.

8 years ago

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"professional and extremely…"

Siavash Baghaei

professional and extremely understanding Team, also good knowledge of the products as well as prompt responses to urgent enquiries.

8 years ago

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"Excellent support"

PONNU DURAI

Excellent support, quick response, Supply in time. I like very much to do business with EU. Miss Helia giving very good support, giving suggestion to get the right parts. Talking very friendly. Feel the EU is very good supplier for us

8 years ago

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"Consistent prompt response of sales…"

Ahmad Abou El Naja

Consistent prompt response of sales team, perfect follow up, don't miss a detail, and delivered what they promise, ahead of time... A partner that makes business easy...

8 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
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Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.