Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Very helpful"
Larry Gravelle
Very helpful
8 years ago
"Great service"
Roger Herrero
Great service
8 years ago
"Obsolete does not mean not available!!!"
Ben Davis
We have been dealing with EU Automation for around two years and they have always done their best to meet our expectations. This could be anything from the regular supply of reconditioned obsolete stock for a major end user to getting exceptionally rare items within 24 hours. Steve Young is always very prompt and efficient when it comes to responding to urgent enquiries and understands the commercial constraints on us as a third party. I can honestly say I have not had a single issue with them over the period we have been dealing with them. Next time you are told an item is no longer available I would highly recommend giving EU Automation a chance.
8 years ago
"Provide a service were parts are…"
Chris Coe
Provide a service were parts are service exchanged without waiting for a repair on none specialise spares. Also have the advantage of multiple sites around the world.
8 years ago
"Very quick response"
Chris Spencer
Very quick response, supplied parts same day. Parts worked without concern. Friendly service start to finish.
8 years ago
"Always easy to deal with"
Dean Horton
Always easy to deal with, they are efficient, competitive and always keep you informed on your order progress. I would recommend most definitely recommend this company.
8 years ago
"Executive Assistant"
Naómi Fodor
Thank you, everything is fine!
8 years ago
"Super Service"
Dirk Walslebe
Super Service
8 years ago
"JON MADGIN IS FRIGGIN AWESOME"
David Middleton
JON MADGIN IS FRIGGIN AWESOME. GREAT CUSTOMER SERVICE AND PRICING. YOU GUYS HAVE BAILED ME OUT OF A JAM A FEW TIMES. LOOKING FORWARD TO GREAT BUSINESS IN THE FUTURE.
8 years ago
"Great company to deal with."
Dave Miller
Great company to deal with.
8 years ago
"Excellent Service"
Mark Marrow
Excellent Service
8 years ago
"Obsolete Allen-Bradley Panelviews"
Dave Berrisford
Excellent service from enquiry, to order, to delivery. I would definitely recommend EU Automation and won't hesitate to use them again in future.
8 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.