Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Happy with service provided and parts…"

Adam McCullough

Happy with service provided and parts supplied, customer service has been very good, our point of contact is Shelley.

8 years ago

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"Very competitive & fast responding"

Chris

Very competitive pricing and ability to deal with projects and critical system parts if required in a rush. The ability to deal with new parts and recycle old make them a good closed looped company.

8 years ago

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"Perfect service"

Kamil Szczurek

Perfect service

8 years ago

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"i would diffidently recommend EU…"

graham

i would diffidently recommend EU Automation from fast response of my enquiry and helping me to source a Motor unit I even got a call to say last one Available in the World Sir Send confirmation straight away to secure. yes they had the customer in priority to get me my bits for machine Shelley was on the ball getting my parts sorted to reduce machine down time Would use them again with out hesitation

8 years ago

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"Excellent service from initial request…"

mrs shona orr

Excellent service from initial request to keeping me informed on the carrier as well.

8 years ago

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"Excellent Service"

Alan Kelly

Excellent Service, backed up by a hard working customer friendly team.

8 years ago

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"Recommended."

Vladimir

Good for obsolete parts. Very helpful staff.

8 years ago

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"One of the most professional Companies…"

Abdulkhaliq Mirza

One of the most professional Companies were they really appreciate time and sense the importance of the requirement as well as any emergencies, At the end Companies reputation builds up from the interaction of Staff / Customer relationship, Thanks to all EU Automation Staff specially Helia, Sam and Charlotte

8 years ago

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"My experience with EU Automation so far…"

Emma Wade

My experience with EU Automation so far has been great. Very friendly, helpful and fast response to requests for quotes, especially helpful with urgent requests.

8 years ago

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"EU are a great source for old and…"

David Freeman

EU are a great source for old and obsolete parts. Staff very easy to deal with

8 years ago

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"excellent and quick experience"

Radka

Very good experience

8 years ago

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"Professional peaple"

Marián Ria Horváth

Professional peaple, no problem with communication, everything without stress and mistake. Ms Hradecka is very helpful. Thank you.

8 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.