Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Great people to work with"
Paul Verdin
EU Automation has been prompt in their responses and in submitting quotes, very competitive pricing and their products are delivered on time. Will continue to work with them where the opportunity arises
8 years ago
"Shipped quick and the drive was as…"
Jerry Dunsmore
Shipped quick and the drive was as described. We are back up and running thanks to EU!
8 years ago
"straight forward had parts good prices…"
Ron Best
straight forward had parts good prices would buy from them again
8 years ago
"Had what I needed in stock"
Sean Plantz
Had what I needed in stock, delivered quickly.
8 years ago
"5 stars"
Pablo Palacios
5 stars: Excellent – no reservations, I would recommend this company to anyone
8 years ago
"Great customer service"
Joshua Baker
Great customer service. Fast response time.
8 years ago
"Feed Back"
Moss Majd
Best valued parts in the market & very quick delivery.
8 years ago
"great communication"
Amy Corlette
great communication, fast shipping
8 years ago
"I have got to say I was very pleased…"
graham
I have got to say I was very pleased with service and Communication from Shelley Wilson She was so helpful with keeping me updated with my order and I even got a phone call to say Nearly sold out Did I want to order straight away to avoid disappointment in the motor I needed for a big cnc machine I would recommend them to anyone within our group or external contacts graham perrins
8 years ago
"Lagacy European Parts? They have them."
Bill Ware
EU Automation is the only place I go for my legacy european parts. Their account management is second to none.
8 years ago
"I appreciate the promptness."
Rosianu Gheorghe
I appreciate the promptness with which I received the response to our request, and how fast that was developed parts supply required.
8 years ago
"Bio-Scanners"
Donnie Worden
I sent in a request for a quote for 6 Bio-scanners part number XB5S4B2L2 (Momentary) USB and when the quote came in I did not notice that the number on the part was XB5S3B2L2 (Maintained) USB and they sent me the wrong ones. as I contacted them on this issue they said for me to send them back and they would send me the correct scanners, so thank you for working with me on this issue.
8 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.