Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Great support, communication!"
Peter Balasko
For us the most important thing is the honest communication, close contact, and support, what we got from EU Automation. Thank you!
7 years ago
"John Madgin is amazing....He sends my…"
Paul Colon
John Madgin is amazing....He sends my quotes in minutes and provides great service. The whole EU Automation team has always been so professional and complete in what every we request of them. Hats off to the whole entire group as their customer service goes above and beyond my expectations. Keep up the good work....
7 years ago
"No problems"
John
No problems, quick delivery
7 years ago
"Excellent price and A+ customer…"
Andrei
Excellent price and A+ customer service! Strongly recommend!
7 years ago
"I needed a part to an old omega 600…"
Ken Simon
I needed a part to an old omega 600 PSU. They were quick to respond and helped me get the correct part. Very friendly and helpful staff. Thanks. You made a difficult repair task much easier.
7 years ago
"Items we have received are in good…"
Glenn Hunter
Items we have received are in good working condition and have been delivered on time quoted
7 years ago
"Excellent customer service"
Monica Fernandez
Excellent customer service, best pricing, best lead times. Very friendly and helpful!
7 years ago
"Great and quick service"
Finn
Great and quick service
7 years ago
"Obsolete Part"
Chris....
Very professional. Quick replies, would recommend this company...
7 years ago
"The attention was very good and the…"
Alejandro Martinez
The attention was very good and the service very agile, since the delivery was faster than expected and everything was fine. For the above I recommend them widely. This was our first purchase and we will continue doing more business in the future
7 years ago
"Replied to my inquiry promptly"
Jim Steele
Replied to my inquiry promptly, and very helpful on phone parts ordered showed on time and in excellent shape, ready to install
7 years ago
"great service and price"
Jim Jensen
great service and price
7 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.