Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Fast delivering I am satisfied ."

Martin

Fast delivering I am satisfied .

7 years ago

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"Very nice and fast sevice"

Luis Orozco

Very nice and fast sevice, providing solutions

7 years ago

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"Ryan is Awesome"

Kenneth Stults

Ryan is the best! He is available and prompt. If I have a need he will do his absolute best to move the earth to find it for me. He also does not like to be bested by anyone and will go to bat if something doesn't look correct. I would recommend him to anyone that is looking for prompt service, fair prices, and ease of ordering.

7 years ago

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"Ben Provides a good level of service…"

Alex Wenham

Ben Provides a good level of service and often helps out as much as he can when I get stuck..

7 years ago

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"EU Automation (Ryan Pitt)"

Dawn Harwood

I would recommend EU Automation to anyone. I've been working with Ryan Pitt who has been very helpful and goes out of his way to assist with all inquiries I have.

7 years ago

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"I am very pleased with Ryan Pitt"

Mike Alexander

I am very pleased with Ryan Pitt. He responds quickly and delivers very competitive pricing. I am excited to work with Ryan and EU Automation.

7 years ago

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"I am very pleased with the service from…"

Michele Greiner Hosmer

I am very pleased with the service from Ryan Pitt. He is always quick to respond and is very knowledgeable of the products. I would recommend EU Automation to anyone.

7 years ago

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"I would recommend this company to…"

Ian Guerra

I would recommend this company to anyone.

7 years ago

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"I was in a bind on a quick project and…"

Jesse S

I was in a bind on a quick project and Amanda at EU Automation saved the day. I needed a number of Siemens components that no one in the US had but EU got them to me in a couple of days. Thank you!

7 years ago

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"I have been dealing with EU Automation…"

Wade Ferguson

I have been dealing with EU Automation for over a year now and their service and reputation is spot on. They stock a majority of the parts we use every day and a lot of parts that are already obsolete. Every time i pick up the phone someone is always there and ready to help me with my issues. I can't say enough good stuff about these folks and they care about their customers. If you haven't tried them yet you need too. Holly Austin is our account manager and that is the person i deal with on a daily/weekly basis for all of our maintenance needs and requirements. She is the best.

7 years ago

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"John Madgin at E U Automation has…"

Paul Twichell

John Madgin at E U Automation has helped us on numerous occasions get our customer out of a jam. His product knowledge is by far superior to anyone here in the states. John always follows up with us on our orders to make sure we get them on time.

7 years ago

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"Great sales and customer service."

Gabe Davies

Great sales and customer service.

7 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.