Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Really good service"
Babak
Dealt with Jeremy Weitzman for a crucial Fanuc board which I needed and he was very helpful and quick in response and shipping/ delivery. Really good customer service which these days may not be easy to come by. :)
7 years ago
"Great customer service"
Bianca Born
Great customer service. Products came with appropriate documents and in new condition.
7 years ago
"I've had nothing but positive…"
Mary McEntire
I've had nothing but positive experience working with EU Automation. They've always been helpful and efficient when I have placed orders with them.
7 years ago
"Very professional attention"
Cesar K
Very professional attention. Good product quality, fast delivery.
7 years ago
"Very fast delivery and service was great"
Jeff Sheffield
Very fast delivery and service was great
7 years ago
"Excellent service and fast response."
Joel Langlais
Excellent service and fast response.
7 years ago
"SeaTac Airport APM replacement PLC"
Jeff Puckett
My team operates and maintains a Automated People Mover(APM) at SeaTac Airport. We incurred a CPU failure for a vital single point of failure subsystem to our trains. Receiving a repair part in short order was imperative to insuring continued reliable service to our airport customers. Minutes after accessing the EU website and completing my request form, Amanda was already contacting me about available Allen Bradley CPU's. And she met all my questions with prompt accurate information. I felt at ease buying from Amanda and EU and was not disappointed by any aspect of purchase or delivery. I will be a repeat customer and have passed along her contact info to other teams at SeaTac. Thank you.
7 years ago
"Great service"
Gordon
Great service, reliable and knowledgeable staff. Highly recommended.
7 years ago
"Hi Karolina"
Joanna
Hi Karolina Great customer service and very professional support Thank you :)
7 years ago
"Excellent cooperation."
Dragan Jovanovic
Excellent cooperation.
7 years ago
"The best"
Hemaranjani Anbazhagan
He is simply the best in working the best price for the customer.
7 years ago
"Outstanding customer service in every…"
VERONICA HENDRICHS
Outstanding customer service in every sence. Thank you very much.
7 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.