Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Very good company to deal with."

Alan Pollard

Very good company to deal with. fast same day delivery when needed Brilliant

7 years ago

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"product delivery time was ok"

Gorkeh dzivenu

product delivery time was ok

7 years ago

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"Excelente servicio WWW / Excellent Service WWW"

Alejandro Guerrero

Excelente servicio, confiable y rapido, las caracteristicas de los equipos fueron los requeridos funcionando al 100%. Excellent service, reliable and fast, the characteristics of the equipment were those required working at 100%.

7 years ago

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"Great Communication and Follow up!"

David A

Awesome company to deal with. Great follow up and making sure we received our part along with tech help to take care of questions.

7 years ago

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"SERVICE/SELECTION/GREAT PEOPLE, THEY HAVE IT ALL"

Dan Bekiroski

Claudia Jarret and her team at E.U. Automation are absolutely perfect to work with! They are very diligent in everything that they do and service is second to none, I HIGHLY recommend them.

7 years ago

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"Wonderful service!!"

Melissa

Wonderful service!!

7 years ago

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"This was my first experience with EU…"

Tami

This was my first experience with EU Automation and it was a most positive and pleasant one. The Customer Service is excellent. Patrick and Joanna both handled my order with courtesy and professionalism.

7 years ago

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"Applauding Your Professionalism"

Cyril Ankrah

We ( Bui Power Authority) we’re impressed with the service received EU Automation’s. The personals were very helpful and will go all length to ensure that our challenges are resolved. Amazingly calling back numerous times as promised to give feedback on enquiries as well assist for us to buy products that are even off their shelves. Personally wanted to say thank you to Juliiet Afreh and Melody Acosta for their immense help in getting and arranging the safe delivery our our purchases.

7 years ago

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"Customer Service is excellent"

Leslie Petrovic

Customer Service is excellent. Usually get my product when promised. If not, they go out of the way to get it to me as quickly as possible.

7 years ago

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"Great service and communication"

Customer

Great service and communication

7 years ago

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"We were desperate to get a OLM module"

Max

We were desperate to get a OLM module, we made the purchase and with-in 3 days later it was at our location. The service was amazing and will continue to do business with EUA. Customer service was also amazing!! I will recommend EAU to my colleagues.

7 years ago

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"Very helpful to get my order in and out…"

Normand Arsenault

Very helpful to get my order in and out the door for fast turn around!!

7 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.