Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"The call operator very friendly"

József Decsi

The call operator very friendly, prompt delivery and administration.

7 years ago

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"Very good customer service"

Jacki Hassinger

Very good customer service

7 years ago

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"experience with EU Automation"

Petr Krátký

EU Automation I can recommend to all those who hustling both obsolentní devices of a large selection and still available. The negotiations are fast and high-level and emphasis is placed on customer satisfaction. I really like the feedback, and awareness of any progress in finding obsolentních parts. And especially there are able people who are interested in solving the problem. Thanks

7 years ago

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"Very good support and quick response"

Mr Andy

Very good support and quick response. Reasonable price and wide range of product selection.

7 years ago

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"Great service"

Control CNC Services Ltd

Great service, sourced the part I needed in a timely manner.

7 years ago

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"Great job"

Bruce

Great job Helped me out in a bind Thanks

7 years ago

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"Terrific Customer Servive"

Rebecca Buchwak

Needed a board for a 1970’s elevator in my newly purchased home. Dealt with another company and the customer service was horrible. EU Automation was efficient, professional, and communicated very well. The part arrived exactly as promised and works perfectly. I could not be happier with their service.

7 years ago

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"Excellent work"

Ramon Sabadi

I would recommend this company to anyone.

7 years ago

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"Excellent vendor"

Gerome Viray

Excellent vendor

7 years ago

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"Very Helpful and Fast Shipping"

Jerry Lannom

Very Helpful and Fast Shipping

7 years ago

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"excellent service."

Valued Customer

excellent service.

7 years ago

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"Excellent customer service"

William Meadows

Excellent customer service! Fast and friendly responses every time!

7 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.