Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"I recently purchased a processor from…"
Angel Martinez
I recently purchased a processor from EU Automation, and I am beyond impressed with the experience. From the moment I reached out, their team was responsive, knowledgeable, and dedicated to helping me find exactly what I needed. Not only did they offer the processor at a fantastic price, but the entire process, from ordering to delivery, was seamless. The product arrived on time and in perfect condition, meeting all my expectations in terms of quality and performance. EU Automation has definitely earned my trust, and I will be turning to them for future automation needs. Highly recommended!
2 years ago
"Great support,advice and ordering"
David Thomas
Great support and advice, combined with hassle free ordering, payment and delivery.
2 years ago
"El trato dispensado y la eficiencia de…"
Alcázar .
El trato dispensado y la eficiencia de la persona que me atendió
2 years ago
"Kenny from EU Automation was extremely…"
Jen Robinson
Kenny from EU Automation was extremely helpful. Great customer service
2 years ago
"Very friendly agents and customer…"
DENNIS
Very friendly agents and customer service and a reliable supplier. Thank you Ms. Fe Sy and Mr. Thomas for your hard work.
2 years ago
"Excellent Service"
Kevin
Miss Fe Sy gives updates with regards to the shipment and delivery status of the items we've purchased. excellent customer service and overall feedback.
2 years ago
"Our regular OEM was able to get the…"
Keith Birge
Our regular OEM was able to get the parts we need with a long lead time and twice the price of EU Automation. No brainer!
2 years ago
"Product availability was good and order…"
Tom Knoell
Product availability was good and order process easy. Parts were received in a timely manner.
2 years ago
"Matthew has also been the most helpful…"
LISA MCLEOD
Matthew has also been the most helpful in getting quotes for what I need and is a pleasure to work with.
2 years ago
"EU has helped get us out of situations…"
Dustin Masters
EU has helped get us out of situations time and time again with their ability to procure parts that are obsolete or hard to purchase.
2 years ago
"Benjamin Franks is a great member of EU…"
Felix
Benjamin Franks is a great member of EU Automation! He's got excellent communication skills, is a problem-solver, and has a positive attitude. He's reliable and a pleasure to work with. Keep up the good work, Ben! 5/5
2 years ago
"Always Helpful"
Rob M
Athena and EU Automation are always helpful and often able to locate hard to find items we need and ship it quickly.
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.