Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"An amazing experience "
Alex
My company was looking to source a older, harder to find, breaker and they were able to locate a model that would work. Pricing was great, shipping was very reasonable for where it was shipping from. I was working with Benjamin for this order and he was great. He would constantly check in with me for for any updates, make sure any requests I had were taken care of and overall just a great person to chat with. I had only great experiences while working with these guys and will go here first for any future purchases.
2 years ago
"We always get quick reply and action"
Kjetil Koloey
We always get quick reply and action from James and his team.
2 years ago
"Very professional"
Chris Meaux
Very professional. Quick responses. I enjoy dealing with John
2 years ago
"Operations Manager"
David Campbell
EU Automation located the part and was able to ship it out quickly. Very easy to work with. I recommend them for parts that are hard to find.
2 years ago
"Product Delivery and Condition"
Wagner Fire Safety
We would like to thank you for the fast shipping of the purchase order we requested and the condition that it came in. The product was in great condition, and we look forward to ordering from you in the future.
2 years ago
"Excellent service"
Ron Callahan
Excellent service
2 years ago
"Fast delivery"
Marian Toth
Fast delivery. Good prices. Good sortiment of older electronic modules. Pleasant contact person Mrs. Ilavska.
2 years ago
"Great service and kept up to date as to…"
Chris Thewma
Great service and kept up to date as to where the product was
2 years ago
"Great service"
Thorsten Vogel
Great Service!
2 years ago
"COMPLETE RESPONSE TEAM"
Cathy Shahan
QUOTE TO SHIPPING UPDATES ANTICIPATED ALL NEEDS
2 years ago
"They did exactly what they said they…"
Greg Cooper
They did exactly what they said they would.Quality part in a timely manner.Will use again.
2 years ago
"I would give EU Automation 6 stars if I…"
Eric Parrish
I would give EU Automation 6 stars if I could! Benjamin Franks always goes above and beyond to take care of my company. They have a wide range of product, great service, and very competitive pricing. Give them an opportunity and you won't regret it.
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.