Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

Trustpilot rating Trustpilot logo

"Super Service"

Roland Sury

Super Service

8 years ago

Trustpilot rating Trustpilot logo

"Thanks to Neil Ridgeway …"

Grenville Gibbs

Neil Ridgeway handled our order with great diligence; he was extremely helpful, going the extra mile to procure our requirement and helping us to overcome what appeared to be an insurmountable problem.

8 years ago

Trustpilot rating Trustpilot logo

"Very good"

Brian Paul

Very good, quick service and delivery.

8 years ago

Trustpilot rating Trustpilot logo

"Top Service"

Theves Jeff

Top Service et super flexible

8 years ago

Trustpilot rating Trustpilot logo

"Very professional service"

John Rich

Very professional service - thanks

8 years ago

Trustpilot rating Trustpilot logo

"Thank you"

Nancy Bassett

Thank you! Service was a great experience...

8 years ago

Trustpilot rating Trustpilot logo

"Very good"

Ondřej Beran

Very good, fast shipped.

8 years ago

Trustpilot rating Trustpilot logo

"Execelente company"

Luis Morales

Execelente company, meet the delivery times quickly and accurately, direct dealing with their representatives allows you to be sure of what you acquire and the commitment they have with their customers.

8 years ago

Trustpilot rating Trustpilot logo

"Very prompt and seriuos!"

Muntean Mihai

Very prompt and seriuos!

8 years ago

Trustpilot rating Trustpilot logo

"EUA had an obsolete part on the shelf …"

John Evers

EUA had an obsolete part on the shelf and shipped it to me in the USA in 3 days. Very good company to work with.

8 years ago

Trustpilot rating Trustpilot logo

"excellent top service"

corrboard uk ltd

the parts I required were not of the shelf standard parts but EU came through with the goods at a good price and arranged transport for them as we were desperate for the parts. overall an excellent service as they had to source them quickly and get them to us. thanks to EU automation great efforts our machine was up and running the next day.

9 years ago

Trustpilot rating Trustpilot logo

"Quick reply and fast delivery"

Steve Fontaine

Quick reply and fast delivery. I recommend this company.

9 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

Winona logo

Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.