Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Patrick Durie and the rest of the team …"
Russell Desalvo
Patrick Durie and the rest of the team were excellent to work with. I was trying to locate a part that was obsolete so there were quite a few phone calls back and forth trying to come up with the correct replacement.
8 years ago
"No problems so far."
Vladimir
No problems so far.
8 years ago
"great service and communication would …"
Pete Tanner
great service and communication would definitely recommend and use again
8 years ago
"Excellent communication and service …"
Michael Plawecki
Excellent communication and service from beginning to end
8 years ago
"Great Service"
Flavio Pettengill
Great Service
8 years ago
"competitive prices"
Mike Goodman
Good communication, delivered on time, competitive prices.
8 years ago
"Very satisfied to dealing with customer …"
Monir
Very satisfied to dealing with customer service. Specially Danielle Cribb. Snd Daniel Tillsley very helpfull. Solved problem. Excellence and cooperation both party nagutiate. Strongly recommended EU Automation before compare others . Monir zaman Director Westoning source ltd +44 7881941901
8 years ago
"Excellent Customer Service"
Jackie Childress
Customer service representative was very helpful, informative, very knowledgeable about product. Wonderful experience!!!
8 years ago
"Excellent"
Ira Aydelott
Excellent, no reservations. I would recommend this company to anyone using soon to be obsolete equipment
8 years ago
"Excellent response to our request"
Rob Richardson
Excellent response to our request
8 years ago
"Excellent !!"
Hermann András
Excellent !!
8 years ago
"Quick response and fast delivery."
Tiganea Dan
Quick response and fast delivery.
8 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.