Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"You were the only company that seemed…"

Paul Lavelle

You were the only company that seemed to have the part I needed & it arrived here within days of placing the order.

1 year ago

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"Professional advises and fast delivery."

Martin

Professional advises and fast delivery.

1 year ago

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"We had a motor go down on a machine and…"

Chris Anderson

We had a motor go down on a machine and EU Automation was able to locate and have a new one shipped within 24 hours while every other supplier was 1-2 weeks at the earliest. Thomas Higgins was very responsive and easy to work with, would recommend to others and plan to use their services again in the future.

1 year ago

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"Great service!"

Mellissa

John Madgin is always very helpful with getting information and parts for our facility.

1 year ago

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"Good "

Harry Grout

Good prices and found them (Ash in particular) very helpful

1 year ago

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"Tom was a very helpful salesman…"

Roger Mains

Tom was a very helpful salesman friendly and easy to speak with and very knowledgeable, I will be working with this company again, the items that i purchased he contacted about a small issue with one of the items ordered and turns out that it will not be a problem.

1 year ago

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"Siemens HMI screen "

JOHNLYNAM

Item delivered promptly and as described

1 year ago

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"EU Sorted Us Out!"

Aaron Trigg

Used EU for provision of Soft Start - after a small delay item turned out to be of major importance and needed ASAP - Alex informed us of whereabouts and availability of express transport that could take up to 20 hours - in fact the item arrived by 8am the following day. Sterling service getting us back up and running.

1 year ago

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"Quick response"

Branko Gustin

Quick response, accurate data, responding even though it was a holiday

1 year ago

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"John Madgin is an excellent team member…"

Mallory Mitchell

John Madgin is an excellent team member and always willing to go above and beyond for our company. He will even respond after hours, considering the UK is 6 hours ahead of us.

1 year ago

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"Great service"

Karina

Patrick is one of our greatest suppliers. He always commits to giving us the best service and is very easy to work with. It's a great pleasure to work hand in hand to achieve our goals.

1 year ago

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"Euautomation is very professional with its customers. "

Karim Allouche

I'm very satisfied with Euautomation's behaviour and responsiveness, as well as their ability to anticipate their customers' needs.

1 year ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.