Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

Trustpilot rating Trustpilot logo

"Very fast and reliable"

I. T.

Very fast and competent processing. Also fast delivery after receipt of payment.

1 year ago

Trustpilot rating Trustpilot logo

"Customer service responded quickly to…"

Robert Deugwillo

Customer service responded quickly to our needs and the order was prepared and received in a timely manner.

1 year ago

Trustpilot rating Trustpilot logo

"Hat alles gut funktioniert"

Uwe Niemann

Hat alles gut funktioniert

1 year ago

Trustpilot rating Trustpilot logo

"Siemens Power Supply"

Phil Baker

The part I needed was available and delivered in good order and time. The salesperson gave great feedback and was honest in his dealings with me.

1 year ago

Trustpilot rating Trustpilot logo

"Seamless Transaction"

Colleen Griffith

EU Automation made this order a very seamless transaction with a quick delivery. Will definitely make them a go to supplier for my hard to find items.

1 year ago

Trustpilot rating Trustpilot logo

"Sales person was very helpful and…"

Keith

Sales person was very helpful and delivered on his word.

1 year ago

Trustpilot rating Trustpilot logo

"fast respond"

Saleh Bani Fayyad

fast respond

1 year ago

Trustpilot rating Trustpilot logo

"Placed my second order from EU today"

Randall McCue

Placed my second order from EU today. Thomas Higgins took good care of us. A+++

1 year ago

Trustpilot rating Trustpilot logo

"great service"

Thomas

great service, kind people! Very good!

1 year ago

Trustpilot rating Trustpilot logo

"Always great to deal with"

Jamie

Always great to deal with, prompt replies to requests and great at sourcing hard to find products. Would highly recommend to anyone sourcing components. Staff are always keeping you in the loop when dealing with requests and I have had no issues with deliveries to the UK

1 year ago

Trustpilot rating Trustpilot logo

"Responded quickly"

Roger Gay

Responded quickly, made sure the part was the correct part I needed and shipped the part in a matter of days. Very professional and knowledgeably of the part we needed.

1 year ago

Trustpilot rating Trustpilot logo

"Salesman is courteous and professional"

Steven Kellis

Salesman is courteous and professional. Item arrived in working condition.

1 year ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

Winona logo

Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.