Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

Trustpilot rating Trustpilot logo

"Excellent customer service."

John Castaneda

Excellent customer service.

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"Response fast"

Linke Wang

Response fast, and always help me to track the parts from quotation to delivery, the important thing is I found the right part

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"Good partner."

Kazó Zsolt

Good partner.

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"Dealt with Javier and was impressed by…"

Jet Champion

Dealt with Javier and was impressed by her proficiency & service delivery. No negatives from me.

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"Quick delivery."

Marek Kubricht

Quick delivery. Friendly communication.

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"Great"

Carlos Alberto Hernández

Great service

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"Good communication and fast delivery"

Ad Van Gorp

Good communication and fast delivery

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"I am very appreciated with your support…"

Jeong Soo Lee

I am very appreciated with your support indeed. Recently, part price is very increased due to shortage. I hope EU Automation provide parts with more reasonable price and speedy lead time. Thanks you so much once again.

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"Good job!"

Pavel Guretz

Good job and nice service

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"The customer service and item purchased…"

James .

The customer service and item purchased was great

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"Excellent customer support and service!"

František Sofka

Excellent customer support and service!

4 tahun yang lepas

Trustpilot rating Trustpilot logo

"Excellent customer service"

Diederik Lenssens

With a prompt action on offer, adjustments and sending of proforma, it was a fast, before promised delivery date supply.

4 tahun yang lepas

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

Winona logo

Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.