Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Athena does an excellent job"

Ryan Fleck

Athena does an excellent job. She was so helpful and kept me updated on my purchase. Outstanding customer service!

3 tahun yang lepas

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"I work with Athena on all of my…"

Jesse Perkins

I work with Athena on all of my transactions, and she is always quick to respond. I will continue to use EU when I can.

3 tahun yang lepas

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"Satisfied Customer"

M Lace

Attentive sales representative Reasonable pricing Wide variety of goods Easy to work with

3 tahun yang lepas

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"Enrique is always in communication"

Rigo Martinez

Enrique is always in communication, giving us updates for the availabilities of new items and checking with us about our needs in any automation products. He knows his job!

3 tahun yang lepas

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"Very Positive review"

Randy Pratt

I have dealt with Athena EU Automation for four years. My requests have always been dealt with in a timely manner and ship time are usually right on the spot. When Athena has been out, Megan has stepped in and taken over. Nothing but positive accolades! Randy Gexpro Industrial sales

3 tahun yang lepas

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"Awesome service by EU Automation"

Anton Glebov

John Madgin is an amazing account manager for EU Automation. Always quick to respond with solutions and helps us find great deals on equipment from EU Automation.

3 tahun yang lepas

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"Using EU you wouldn't think there is a supply chain problem"

Dustin Masters

EU somehow is always able to source parts when i can't ever find them and keeps my machines running that use Legacy parts.

3 tahun yang lepas

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"Super fast"

Dan Timpea

Very fast response to our request, large number of article. We manage to fix our equipment in time.

4 tahun yang lepas

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"Great job!"

BRANDON DENNIS

Thomas was very prompt with our needs and seemed very knowledgeable about his job. great service! thank you!

4 tahun yang lepas

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"Tom got our order in quickly and made…"

Amanda Kubiet

Tom Higgins got our order in quickly and made sure the vendor still had stock.

4 tahun yang lepas

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"A+ Customer Service"

Monica Lalasz

Kind, courteous, informative, responsive...all words that come to mind when I recall all my interactions.

4 tahun yang lepas

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"Communication and delivery are perfect"

Angelo Jacopetti

Communication and delivery are perfect! Any delay immediately informs us by EU Automation.

4 tahun yang lepas

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Rob Holloway Rob Holloway

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.