Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"communication and subsequent resolution…"
Ladislav Paulíček
communication and subsequent resolution of the situation was excellent. the transport of the spare part was in the minimum time.
3 tahun yang lepas
"We had an urgent requirement for a part…"
Lisa
We had an urgent requirement for a part and couldn't source it any earlier then 7 days. EU Automation went above and beyond to source the part for us and facilitate a speedy handover - we had the part inside of 48 hours. Customer service and communication were exceptional. A huge thanks to James Hunter who made it all possible and also placed a follow up call to ensure that everything went to plan. Highly recommend!
3 tahun yang lepas
"EU automation review"
Neal Campbell
great service and people
3 tahun yang lepas
"Javier is a great help is assisting my…"
Alischa Meyer
Javier is a great help is assisting my incoming enquiries. The support and assistance is greatly appreciated.
3 tahun yang lepas
"Material shipped same day as it was…"
Douglas Bodily
Material shipped same day as it was ordered.
3 tahun yang lepas
"Delivery was fast"
Zoran Tasin
Delivery was fast, and device is new most important. Very polite staff, everything they said, happened.
3 tahun yang lepas
"Hardware obsoleto difícil de adquirir"
Miquel Gost
Buena experiencia, personal resolutivo que te facilita la compra de Hardware difícil de localizar y entrega en tiempo relativamente corto.
3 tahun yang lepas
"Quick response"
Mohd Zamray Abdullah
Quick response. Parts requested are readily available. Singapore support team we dealt with offer various options and keep us updated on the parts delivery.
3 tahun yang lepas
"Fine supplier"
Peter
Fast delivery, good price.
3 tahun yang lepas
"A happy customer"
Keith C.
The sales rep was very helpful. One of the VFD drives we ordered was damaged during shipping to their warehouse. I was contacted, sent pictures and was given options. That was much appreciated! Great Job Maria!
3 tahun yang lepas
"Siemens digital input module"
MDN
1. great communication prior and after sales 2. shipment tracking available 3. arrival within quoted time frame 4. article arrived in excellent conditions
3 tahun yang lepas
"ok. no problem"
Vít Kubát
ok. service was according to our expectation.
3 tahun yang lepas
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.