Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Part needed was quickly available"
Daivid S
Part needed was quickly available to get robot cell up and running. Order and deliver were quick and efficient.
2 tahun yang lepas
"Reliable Costumer Service"
David Mormak
Quick email replies and reliable custumare service
2 tahun yang lepas
"Excellent service as always from start…"
jonathan billups
Excellent service as always from start to finish
2 tahun yang lepas
"everything was great"
chris vanburen
everything was great
2 tahun yang lepas
"Joel and Rob"
Steve
Joel did a fantastic job sourcing this drive for us in a very short time, communication is excellent. Also Rob surprised us with super fast delivery which minimized our downtime. Well done thank you
2 tahun yang lepas
"excellent"
KOSTAS KOVANIS
The speed of delivery was truly impressive – my order arrived promptly, exceeding my expectations. The personnel were not only efficient but also incredibly kind and helpful. What sets them apart is their excellent communication throughout the process. From placing the order to receiving it, I felt well-informed and supported.
2 tahun yang lepas
"Good support and follow up."
Perla Janeth Galaviz Briseno
Good support and follow up.
2 tahun yang lepas
"Part was new and in excellent…"
Bill Maynard
Part was new and in excellent condition, I will buy from you again, hopefullly you will get more of that part in
2 tahun yang lepas
"Finding parts"
Dennis Olson
The salespeople have been really good to work with in returning emails, sending quotes, etc.
2 tahun yang lepas
"Great customer service"
Chris M
Price was great, customer service was even better.
2 tahun yang lepas
"Excellent service. Fast response and large range of supply options"
Glen
Firstly, excellent & professional customer service from Joel. Not only did he go above and beyond, his responses were fast and prompt. Unlike other competitors in this field, the communication and rapport helps make working with EUAutomation efficient and professional. Dealing with both obsolescence as well as new projects in the Automation field, EUAutomation is a good choice from experience.
2 tahun yang lepas
"Good packaging"
Edward Neil De Villa Biag
Good packaging. Customer care is really great!
2 tahun yang lepas
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.