Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Fast, exact, reliable service"

Edison Computers, Inc.

My sales rep contacted me very quickly after my inquiry, located the options available for the item I needed, and SOMEHOW managed to get it to me in upstate New York from the UK in THREE DAYS! The item was exactly what I ordered, exactly as described, and was available nowhere else I could find online. From this experience, I would highly recommend EU Automation for your automation needs. The unit I needed was a SEW Eurodrive USB11A - for some reason, a client had a new automated kiln system installed and they used a discontinued interface to access it.

5 years ago

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"Great customer service"

Ken Releford

Great customer service, fast turnaround on a machine down issue.

5 years ago

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"Fast...and good services."

Nicoara Bebe

Fast...and good services.

5 years ago

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"Excellent Customer Service & Delivery."

Mark Nelsen

Excellent Customer Service & Delivery. My customer's production machine was broken down & EUAutomation assisted in getting the correct parts promptly delivered & at a good price.

5 years ago

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"Fast and easy"

Einkäufer

Fast and uncomplicated processes are customer-oriented and in our case prevented long downtimes. The company can be recommended 100%.

5 years ago

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"Our most recent need was to obtain a…"

Wayne Brown

Our most recent need was to obtain a 'new' PLC to help us keep some plant going. A unit was sourced, and delivery was was quite timely. great service and advice.

5 years ago

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"Good customer service and fast delivery"

James Belliveau

Good customer service and fast delivery

5 years ago

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"Any problem."

František Matějka

Any problem. Everything was quick and spare parts came in 2 days. Robert Walker is a professional. He knows what I need before I tell him.

5 years ago

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"The guys at EU Automation did great…"

Lance Dawson

The guys at EU Automation did great research for pricing and availability, giving good options. They were always friendly and efficient. I will be using them again when the situation arises. Thank you

5 years ago

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"First contact and I met some very nice…"

Giovanna

First contact and I met some very nice people who are serious about the work, the product also has a good quality.

5 years ago

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"Excellent Service..."

Power Panel Team

Excellent Service... Even the old brand and models are available... Communication is outstanding

5 years ago

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"It was a pleasure"

Ashley B Carroll

It was a pleasure! I had a damaged product that arrived and they switched out no problem in a quick manner. I will definitely look to buy from EU Automation again.

5 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

Winona logo

Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.