Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"as promised"

JAY AN

Delivered as promised

2 years ago

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"Thank you Heather and EU Automation"

Eddie Harmon

Heather Dobbins has been wonderful to work with and is very knowledgeable. We appreciate our relationship with EU Automation. They have very dedicated sales staff and are easy to work with.

2 years ago

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"Definitely worth trying you "

Brian Jones

Having tried the original machine manufacturer RS and other web sites unsuccessfully You came across with the identical safety relay we wanted and it turned up around 3 days- price was £200 cheaper than a similar but not identical part and requiring slight wiring adjustments Thank you

2 years ago

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"Good customer service from GM"

Samuel Frank

Good customer service from GM

2 years ago

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"Excellent and fast service."

martin brown

Excellent and fast service.

2 years ago

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"Heather Dobbins was excellent helping…"

M Fetterly

Heather Dobbins was excellent helping us get a rare part from overseas and also providing numerous updates to all of our people here that were concerned with scheduling. She really made the whole process go smoothly.

2 years ago

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"Perfect"

Ricardo Ochoa

Help me to decide which part I needed

2 years ago

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"Quick delivery"

Dr. Kurt Smeets

Quick delivery, good quality

2 years ago

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"Good price and quick delivery."

Carlos Almandoz

Good price and quick delivery.

2 years ago

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"Made my experience very good with…"

Laith Werdi

Made my experience very good with detailed instructions

2 years ago

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"Fast quoting parts and fast delivery"

Automation Engineer

I was given a quote promptly. Parts were in Germany and were delivered to the US very quickly.

2 years ago

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"Knowledgeable sales staff and rapid…"

Robert N

Knowledgeable sales staff and rapid shipping. A good experience overall.I look foward to doing business again.

2 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.