Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"customer care"
Matthew Perry
quick response of quote request and having requested items in stock and having quick shipping of requested items.
1 year ago
"1) I was able to get parts that I had…"
Hiroaki Seo
1) I was able to get parts that I had given up on getting. 2) The support in Japanese was helpful.
1 year ago
"A1++"
Peter Buciak
A1+++ SERVICE
1 year ago
"Very Coopertive and attentive"
James Stern
Very Cooperative and attentive.
1 year ago
"Great customer service"
Fabio Quintero
Great customer service, nice packaging. Excellent company.
1 year ago
"Everytime I work with EU Automation"
Brooke
Everytime I work with EU Automation, it is an easy process with all the information I need.
1 year ago
"They are fast and amazing at responding "
Valentin Ruiz-Murillo
They are fast, cheaper, and they provide great customer service.
1 year ago
"Timely shipment"
Rick Minges
Timely shipment, was 3-5 days shipping and received in 4 days
1 year ago
"Working with Danial Z to achieve the…"
Bernie Rose
Working with Danial Z to achieve the outcome.
1 year ago
"ON TIME BABY"
Vince Yurak
Quick Delivery. Had it the next day. You always wonder about some websites being legit. This site is. i also spoke to a person on the phone and they spoke English. Very happy with the results.
1 year ago
"product"
cincinnati process tech
the pricing and delivery
1 year ago
"Exceeded all expectations "
Courtney Zeinert
They responded very quickly to my inquiry about an item and provided detailed information. Shipping was fast- arrived in less time than expected. Great customer service- followed up to verify the shipment was received and to offer any support (if needed). Ultimately, a great experience and great quality product received (which is extremely rare in this post-pandemic workforce).
1 year ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.