Centro de Apoio
Find answers, guidance and resources to help you get the most out of our services.
Find support by role
Procurement
Access millions of automation parts, including current line, reconditioned and obsolete. With our global supply network, flexible payment options and reliable delivery, we help you reduce costs and keep production moving.
Quickly find automation and control parts
Como podemos ajudá-lo hoje?
Do you offer credit accounts and flexible payment terms?
Yes, credit accounts and flexible payment terms are available to EU Automation customers, subject to approval. These options are intended to support ongoing purchasing and provide greater flexibility when ordering. If you would like to discuss what may be available for your business, please get in touch with our team or speak with your dedicated account manager for more information.
Find answers by category
How do I add EU Automation to our approved supplier list?
We're happy to supply supporting documentation such as registration certificates, trade references and tax forms to support your vendor approval process.
Can I request a pro forma invoice or pay upfront?
Yes. We can issue a pro forma invoice for upfront payment if needed. We accept bank transfers, credit/debit cards and PayPal, with multi-currency invoicing available.
Engineering and maintenance
Minimise downtime with fast delivery of hard-to-find automation parts, expert support and access to millions of components worldwide.
Quickly find automation and control parts
Como podemos ajudá-lo hoje?
How quickly can EU Automation deliver components?
We know downtime is costly, which is why we offer same-day dispatch on thousands of parts and fast global shipping. When sourcing harder-to-find parts, we’ll confirm shipping times at the quotation stage and work with you to meet your specific needs, often providing tailored solutions to fit your timescales.
Find answers by category
Can you help me identify the correct replacement part?
Yes. If you're unsure about the part number or model, send us a photo, nameplate or a brief fault description. Our team will help you find an exact match or a suitable replacement.
How do you ensure part quality and reliability?
Every EU Automation part is tested before dispatch and, for extra peace of mind, is sold with a standard 12-month return-to-base warranty and dedicated after-sales support.
Distributors
Stay ahead of demand with our extensive stock availability, fast shipping and competitive pricing, ensuring you never miss a sale.
Quickly find automation and control parts
Como podemos ajudá-lo hoje?
Source with speed, sell with confidence
We support international sourcing and distribution with flexible logistics, streamlined documentation and fast shipping options. Backed by extensive stock availability and competitive pricing, we help you stay responsive to demand and keep operations moving.
Find answers by category
Bespoke sourcing solutions
Our unique parts database uses advanced data insights and personalised sourcing strategies. This allows us to seamlessly meet your requirements while saving you valuable time and resources.
How can I become a supplier partner to EU Automation?
If you have automation stock available, whether that's new, surplus or refurbished, get in touch with us today. We'll review your offer and respond promptly.
[email protected]Frequently asked questions
Suporte para automação nova e antiga
Quer esteja a fazer a manutenção de equipamentos existentes ou a adquirir peças para sistemas atuais, proporcionamos um fornecimento rápido e fiável em que pode confiar.
Mais de 50 gestores de contas disponíveis agora
Fale com a nossa equipa
Se precisar de aconselhamento ou ajuda para encontrar a peça certa, a nossa equipa está disponível para o ajudar e garantir que as suas operações decorram sem problemas.