Mitsubishi

I've been working with Benjamin Franks a couple of years It seems to be for the obsolete parts on the market, Ben has been a reliable source to supply those critical parts. Whether new, reconditioned or he will provide options. His professionalism and excellent customer support skill are greatly appreciated. Looking forward to working again with Ben and EU Automation.

I have been working with Tyler Jordan for a while now. He is always right there when I need the best price or a fast quote. He really makes my job easier and I can't thank him enough!

Excellent and fast communication at time of enquiry. Quick and reliable shipment to NZ vis DHL.

What a great experience. easy and straight forward. huge thanks dedicated to Patryk Jasicki for his lovely service. fast response and care about the client, he managed to deliver the parts faster than expected. always going my first destination looking for parts. Thanks Patryk

Excellent service and communication

My account rep., Kimberly Porcha, goes above and beyond sourcing obsolete and hard-to-find Siemens parts for our customers in South America. Kimberly informs us every step of the way, quotes very competitive pricing and her tenacious sourcing and follow-up help us secure orders and satisfy our customers' hard-to-fulfill requirements. Kimberly is always cheerful and positive and actually picks up the telephone and calls so as her customer you develop a relationship beyond just emails. I feel connected!

I have been using EU Automation now for two years to source servo-drives and controllers, and I have always dealt with Megan Hough. Megan is very nice and she always provides top-notch, courteous customer service and very prompt quotations. EU provides good, competitive pricing and very reasonable delivery times. I plan to keep using EU Automation, and I would highly recommend them.

Job done in time in a very efficient manner. Effective and customer-friendly communication. If you are looking for a reliable supplier - EU Automation should be number 1 in the list.

we have a great relationship with our customer service rep Benjamin Franks. We love working with him and are very impressed with him.

Our Account Manager Megan Hough provides excellent customer service! She is always quick to answer with a quote and or solution to any question. She keeps me updated when shipments get delayed. When the parts arrive, they are exactly what I order. I feel very confident purchasing parts from EU Automation and the pricing is always great.

Megan Hough is a delight to work with. She is very responsive and goes out for her way to help find solutions to our needs.

Megan Hough & EU Automaton.. I have had great service. When I request a RFQ from Megan she send the quote back promptly. She does a great job communicating price, lead time, acknowledgment of receipt of PO's. It also helps me greatly when Megan notifies me of any delays or issues. I will continue sending RFQ and ordering parts from Megan/EU.

We had a wonderful experience, they made everything possible to deliverer fast since our CNC was DOWN ! Great work.....Tks !! Nicolas Pouliot Hydro-Wick Industries - Mercedes Textiles Group

Enrique and the entire EU Automation team continue to provide excellent service and has assisted PCA in numerable situations where we needed parts right away. They have consistently delivered on their commitments.