Arisa Prekprakhon
A race against the clock and a triumph of teamwork
When a critical Siemens component was misrouted mid-shipment, rapid coordination and decisive action ensured production deadlines were still met.
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Real stories. Real solutions. Discover how manufacturers and businesses worldwide overcome sourcing challenges, reduce downtime and streamline operations with support from our team of dedicated account managers.
We know that sourcing automation and control parts isn't just about finding what you need—it's about getting it on time, within budget, and without the headache of shifting lead times. That's why we work tirelessly to keep parts available, offering rapid delivery options, preventing downtime and communicating clearly with you every step of the way. Our job is to make your job easier.
John Young
"Alex Bailey is my main point of contact at EU Automation...he is extremely friendly, has exceptional customer service skills and always offers great pricing & lead times."
"Tom Higgins provided great prompt service. I contacted Tom by phone and within 10 minutes there was a quote in my in box. WOW Thank you Tom and Thank you EU Automation!"
"Excellent service and communication from Alex Bailey. He truly goes above and beyond to ensure his clients are 100% satisfied. The entire process was seamless, and his attention to detail made a huge difference. Highly recommended for anyone looking for amazing service!"
"Tom Higgins did a great job at getting us the part we needed. He saw a concern with the part a verified before shipping. "
"Thomas Higgins has gone above and beyond to make things happen for my facility. His customer service and knowledge were an asset in helping me with my order and the logistics challenges! "
"We’ve been working with EU Automation for around five years and have nothing but positive feedback. They’ve been a reliable, consistent partner — communication is straightforward, everything is handled professionally, and payments are always made on time. In this industry, that level of reliability really matters. Highly recommended, and we hope the partnership continues for many years to come."
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Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.