"Excellent service and communication"

russell weeks

Excellent service and communication

3 年前

"Extraordinary sourcing and service"

Barbara Mates

My account rep., Kimberly Porcha, goes above and beyond sourcing obsolete and hard-to-find Siemens parts for our customers in South America. Kimberly informs us every step of the way, quotes very competitive pricing and her tenacious sourcing and follow-up help us secure orders and satisfy our customers' hard-to-fulfill requirements. Kimberly is always cheerful and positive and actually picks up the telephone and calls so as her customer you develop a relationship beyond just emails. I feel connected!

3 年前

"Excellent Service"

Matt Kane

I have been using EU Automation now for two years to source servo-drives and controllers, and I have always dealt with Megan Hough. Megan is very nice and she always provides top-notch, courteous customer service and very prompt quotations. EU provides good, competitive pricing and very reasonable delivery times. I plan to keep using EU Automation, and I would highly recommend them.

3 年前

"Done well and effective"

SpeedyLabSolutions

Job done in time in a very efficient manner. Effective and customer-friendly communication. If you are looking for a reliable supplier - EU Automation should be number 1 in the list.

3 年前

"we have a great relationship with our…"

KIMBERLY FIELD

we have a great relationship with our customer service rep Benjamin Franks. We love working with him and are very impressed with him.

3 年前

"Our Account Manager Megan Hough…"

Angela Hastings

Our Account Manager Megan Hough provides excellent customer service! She is always quick to answer with a quote and or solution to any question. She keeps me updated when shipments get delayed. When the parts arrive, they are exactly what I order. I feel very confident purchasing parts from EU Automation and the pricing is always great.

3 年前

"Megan Hough is a delight to work with"

Rodney Thompson

Megan Hough is a delight to work with. She is very responsive and goes out for her way to help find solutions to our needs.

3 年前

"Megan Hough & EU Automaton."

Sheryll Edick

Megan Hough & EU Automaton.. I have had great service. When I request a RFQ from Megan she send the quote back promptly. She does a great job communicating price, lead time, acknowledgment of receipt of PO's. It also helps me greatly when Megan notifies me of any delays or issues. I will continue sending RFQ and ordering parts from Megan/EU.

3 年前

"We had a wonderful experience"

Nicolas Pouliot

We had a wonderful experience, they made everything possible to deliverer fast since our CNC was DOWN ! Great work.....Tks !! Nicolas Pouliot Hydro-Wick Industries - Mercedes Textiles Group

3 年前

"TOP KNOTCH COMPANY"

Lee Ann Kelly

I have had the pleasure of working with this company since 2018. Megan Hough is a superb resource for handling emergency situations! I have reached out many times when we would have a line down, and not only would she express ship the part we needed so we would have the next day, but also handled repairing our broken part. I would highly recommend this company any day of the week!

3 年前

"I deal with Megan Hough at EU…"

Cynthia

I deal with Megan Hough at EU Automation all the time. She is always very prompt and professional. She goes out of her way to help me with anything that I need. Great company overall!

3 年前

"i worked with Megan Hough,that went out…"

Mike Dorasamy

i worked with Megan Hough,that went out of her way to make the sale and shipment to get our production back up and running with the least amount of delay it is pure team work that makes a happy customer

3 年前