Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent service. Fast response and large range of supply options"
Glen
Firstly, excellent & professional customer service from Joel. Not only did he go above and beyond, his responses were fast and prompt. Unlike other competitors in this field, the communication and rapport helps make working with EUAutomation efficient and professional. Dealing with both obsolescence as well as new projects in the Automation field, EUAutomation is a good choice from experience.
2 years ago
"Good packaging"
Edward Neil De Villa Biag
Good packaging. Customer care is really great!
2 years ago
"Great Customer Service"
Helen Smith
We had an issue with a delivery that we received from yourselves but James was very helpful with resolving it.
2 years ago
"Good sell service"
Michel Morin
Good sell service
2 years ago
"Very responsive"
Scott N
Very responsive, quick action on requests, good communication, timely delivery of items.
2 years ago
"Great product knowledge and fast delivery"
Eric Fisher
Fast service and follow ups
2 years ago
"Excellent service and extremely prompt"
Vaughn
Excellent service and extremely prompt, Danial has been able to source many of our required obsolete Yokogawa parts and have them delivered very quickly. Highly recommend.
2 years ago
"Great Service - Chris Chana"
Jo Christianson
Chris Chana was a great sales rep and made sure my needs were met when it came to providing a specific Siemens part. I will definitely look for more opportunities to utilize EU Automation especially with Chris being our account rep.
2 years ago
"good service"
Ralph Raschella
friendly and good service
2 years ago
"Magnificent services"
Bader Abdullah Alghamdi
Magnificent services. Rare material was found at EA and delivery was on time.
2 years ago
"good communication and parts arrived as…"
Kevin Taylor
good communication and parts arrived as promised
2 years ago
"My full experience was top-notch"
Shani Wallace
My full experience was top-notch! From the RFQ to Delivery there was consistent communication. EU made everything easy!
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.