Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Reliable and fast turnaround - every time!"
JD
Joel never disappoints in sourcing obsolete components quickly and at a fair price for us and his customer service and communication is outstanding. That's how every business should treat their customers!
2 years ago
"Reliability"
František Mahdal
Sales representative communicates openly and quickly, logistics meets scheduled delivery dates. Invoicing is without delays.
2 years ago
"Part needed was quickly available"
Daivid S
Part needed was quickly available to get robot cell up and running. Order and deliver were quick and efficient.
2 years ago
"Reliable Costumer Service"
David Mormak
Quick email replies and reliable custumare service
2 years ago
"Excellent service as always from start…"
jonathan billups
Excellent service as always from start to finish
2 years ago
"everything was great"
chris vanburen
everything was great
2 years ago
"Joel and Rob"
Steve
Joel did a fantastic job sourcing this drive for us in a very short time, communication is excellent. Also Rob surprised us with super fast delivery which minimized our downtime. Well done thank you
2 years ago
"excellent"
KOSTAS KOVANIS
The speed of delivery was truly impressive – my order arrived promptly, exceeding my expectations. The personnel were not only efficient but also incredibly kind and helpful. What sets them apart is their excellent communication throughout the process. From placing the order to receiving it, I felt well-informed and supported.
2 years ago
"Good support and follow up."
Perla Janeth Galaviz Briseno
Good support and follow up.
2 years ago
"Part was new and in excellent…"
Bill Maynard
Part was new and in excellent condition, I will buy from you again, hopefullly you will get more of that part in
2 years ago
"Finding parts"
Dennis Olson
The salespeople have been really good to work with in returning emails, sending quotes, etc.
2 years ago
"Great customer service"
Chris M
Price was great, customer service was even better.
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.